FREELANCER
Designing with words
Conversational Design | Chatbot | UX Writer
👋🏽
Hey, i’m Giuliana
UX-Writer experienced in Conversation Design for Chatbots and video games.
Chatbot, Decathlon
Conversational Design, flows, NLU (intents, Lexicons, slots), with Cognigy, for Decathlon’s Spain Legal Department.
Giuliana is responsible and committed to deadlines. She is all good ideas and creativity.
Chatbot – Soy Maratonista
Conversational Design ITR, decision tree, and gamification.
Narrative Design – Video Game
Write the story, narrative arc, characters, locations, missions.
Chatbot – Airline
Happy Path’s Conversational Design for buying a seat.
Blog: Let’s talk to the bot
There are too many chatbots in this world that are useless (sorry not sorry). Thats why I’ve the mission to create bots that leave the world a little better than they found it.
Join me to analyze the bots on the market and learn with me how to improve them.
This is what I’ve done
UX Writing, inclusive content courses and talks, websites, Podcasts and much more. Everything related to writing and design with words.
Inclusion matters!
As latin, woman, and lesbian migrant, I’m awesome creating inclusive content.
Websites
I’ve designed dozens of user experience optimized websites. UX/UI.
Products description + SEO
Describe and explain the benefits of Kenkoh’s shoes. I provided all the information and details of the products on the ecommerce site.
SEO for OTD NGO in Chile
I placed OTDs web page ranks in search engines for keywords and search query: Transexual, ley de identidad en chile, ONG transexuales.
Clients
Tools that I love
Figma
Miro
Slack
Notion
Adobe XD
Unity
Cognigy
VoiceFlow
DialogFlow
ChatGPT